Is Amazon Kids safe?
Amazon Kids
Amazon Kids and the paid Amazon Kids+ give young children a walled garden on Fire tablets, Echo speakers, Kindle and Fire TV, with ad-free content and fine-grained parent controls. The weak point is Amazon's record with children's data, including a $25 million penalty in 2023 over kids' Alexa recordings.
#44of 62 in Health, family and learning
Medium confidence- Owner
- Amazon; Parent Dashboard app published by AMZN Mobile LLC
- What it is
- Free child profiles (Amazon Kids) plus a paid content subscription (Amazon Kids+) for ages 3–12
- Devices
- Fire tablets, Fire TV, Kindle e-readers and Alexa devices; Kids+ apps and games only on Fire tablets and Fire TV
- Child privacy penalty
- $25 million (2023), FTC and DOJ case naming FreeTime on Alexa and FreeTime Unlimited
- Ads
- None in Kids+ content; apps parents add may show ads
- Phone apps
- Kids+ app left the App Store and Google Play on 10 March 2025; Parent Dashboard remains
- Bug bounty
- Parent Dashboard, FreeTime app and Fire devices in Amazon's paid HackerOne programme
- Age rating
- 18+ for the Parent Dashboard app (App Store)
How the score breaks down
The overall score is the weighted average of these factors. Scoring rules
Privacy30% of score
48 out of 100, WeakAmazon says it shows no interest-based ads on a child profile, but child data can include name, birthdate, voice, photos, location and activity, kept with no fixed period. The Parent Dashboard label links name, phone, email and IDs to you and uses email and phone for Amazon's marketing.
Security30% of score
68 out of 100, FairThe Parent Dashboard app, the FreeTime app and Fire, Echo and Kindle devices are in Amazon's paid bug bounty on HackerOne, and sign-up needs a one-time code. We found no breach of Amazon Kids data. Two-step login on the parent's Amazon account is optional.
Transparency and control15% of score
64 out of 100, FairThe Parent Dashboard sets time limits, Learn First goals, content age filters, web access and approved contacts, and shows activity by title. But the FTC alleged in 2023 that Amazon did not fully delete children's Alexa transcripts when parents asked, and retention is open-ended.
Scams and harmful content15% of score
78 out of 100, GoodAmazon says Kids+ content has no ads, no in-app purchases and no links to outside websites or social media. Open web browsing is filtered but can show ads, calls and messages are limited to parents and parent-approved contacts, and apps parents add may carry ads or purchases.
Regulatory record10% of score
50 out of 100, WeakIn 2023 Amazon agreed to a $25 million civil penalty to settle FTC and DOJ charges under COPPA. The complaint names the Echo Dot Kids Edition, FreeTime on Alexa and FreeTime Unlimited on Alexa as the child-directed services. The same case lowers the Alexa page.
Is Amazon Kids safe?
As a place to put a young child in front of a screen, Amazon Kids is one of the tighter options. The paid Kids+ catalogue has no ads, no in-app purchases and no links out, and the parent controls are more detailed than on most tablets. We score it 61/100, ahead of Amazon Alexa (57) and behind YouTube Kids (69).
What drags it down is not the content but the company's handling of children's data. In 2023 Amazon paid a $25 million civil penalty after the FTC and the Department of Justice said it kept children's Alexa recordings indefinitely and undermined parents' deletion requests. The services named in that case are the Alexa side of Amazon Kids.
What did the FTC case cover?
The complaint, filed in Seattle in May 2023, lists three products Amazon launched for children in 2018: the Echo Dot Kids Edition speaker, a free service called "FreeTime on Alexa" that lets parents control what a child can do with Alexa, and a paid subscription, "FreeTime Unlimited on Alexa", with audiobooks and "kid skills". FreeTime was the earlier name of Amazon Kids, and Amazon's own bug bounty still lists the FreeTime app. The complaint says more than 800,000 children had their own Alexa profiles, with name, birth date and gender.
The government's case was that Amazon kept those children's voice recordings and transcripts, used them to improve Alexa, and did not fully delete them when parents asked, even though it told parents they could delete their child's data at any time. Amazon agreed to pay $25 million. The order requires it to delete inactive child Alexa accounts and bars it from using voice and location data that people asked to delete to build or improve its products.
Amazon's current children's privacy disclosure, updated in April 2026, says that without parental consent it may process a child's voice to answer a request but will not store the recordings. It also promises no interest-based ads on a child profile. What it does not give is a retention period: child data is kept "as long as it is required" for the stated purposes. Amazon does delete child profiles that have been inactive for more than 18 months.
Kids versus Kids+: what your child actually sees
The free Amazon Kids profile is a container. A parent shares books, videos and apps from their own Amazon library, sets an age filter and decides whether the child can use the web. Kids+ adds a subscription catalogue for ages 3 to 12, which appears on its own once the device is online.
The difference matters for safety:
- Kids+ content has no ads, no in-app purchases and no links to outside websites or social media, according to Amazon's help pages.
- Apps a parent adds may contain ads, though Amazon says the child's ability to interact with them is reduced, and in-app purchases are blocked unless the parent enables them.
- Web browsing can be limited to Amazon-curated sites or opened up with filtering. In the open mode, Amazon says, ads may appear on websites, but the child can only click through to other allowed sites.
- Calls and messages from a child profile reach parents and parent-approved contacts on compatible Alexa devices, and only with the parent's approval.
Since 10 March 2025 the Kids+ app is no longer in the App Store or Google Play, and its apps and games only run on Fire tablets and Fire TV. On a phone or iPad, Amazon Kids is now mostly a remote control for Amazon's own devices.
What the Parent Dashboard collects
The Amazon Kids Parent Dashboard app, rated 18+ on the App Store because it is for adults, has no "Used to Track You" section on Apple's label. It links name, email, phone number, user and device IDs, product interaction and diagnostics to the parent, and uses email and phone number for Amazon's own marketing.
Security is a stronger point. The Parent Dashboard app, the older FreeTime app and Fire, Echo and Kindle devices all sit in the Amazon Vulnerability Research Program on HackerOne, which pays bounties. Signing up to the dashboard sends a one-time code to the phone number on the Amazon account. We found no breach of Amazon Kids data. Two-factor authenticationSigning in with a second proof of identity on top of your password, such as a code from an app, a security key or a passkey.More in the glossary on the parent's Amazon account, which controls everything, stays optional.
How to set up Amazon Kids safely
- Turn on Two-factor authenticationSigning in with a second proof of identity on top of your password, such as a code from an app, a security key or a passkey.More in the glossary for your Amazon account before creating any child profile.
- In the Parent Dashboard, keep web browsing on Amazon-curated content for young children, and add single sites rather than opening the filtered web.
- Leave in-app purchases blocked, and check each app you add from your own library for ads.
- On Echo devices, review the voice recording settings in the Alexa app and set recordings to delete automatically.
- Use the dashboard's activity view weekly. It shows titles your child opened, which is the quickest way to spot something that slipped past the age filter.
How we scored it
Scams and harmful content (78) is the strongest factor, because Kids+ content is closed, ad-free and free of purchases. Security (68) reflects Amazon's paid bug bounty covering the dashboard and devices. Privacy (48) is low because Amazon collects voice, location and activity with no fixed retention, and the regulatory record (50) reflects the $25 million penalty that names FreeTime on Alexa.
Questions people ask
What is the difference between Amazon Kids and Amazon Kids+?
Amazon Kids is the free part. It lets a parent create up to four child profiles, share books, videos and apps from their own Amazon library, and set time limits and web filters. Amazon Kids+ is a paid subscription on top that adds a catalogue of games, videos, books, podcasts, music, apps and Alexa skills for children aged 3 to 12.
Does Amazon Kids+ have ads or in-app purchases?
Not in the subscription content. Amazon says Kids+ content is ad-free, has no in-app purchases and no links to outside websites or social media. Apps a parent adds from their own library can carry ads, with the child's ability to interact with them reduced, and in-app purchases are blocked unless the parent turns them on.
Can I use Amazon Kids+ on an iPhone or Android phone?
Not any more for the child. Amazon withdrew the Amazon Kids+ app from the App Store and Google Play on 10 March 2025, and Kids+ apps and games only run on Fire tablets and Fire TV. Parents can still manage profiles from the Amazon Kids Parent Dashboard app on iPhone or Android, or in a web browser.
Does Amazon keep my child's Alexa recordings?
Only with your permission, Amazon now says. Its children's privacy disclosure says that without parental consent it may process a child's voice to answer, but will not store the recordings. In 2023 the FTC said Amazon had kept children's recordings indefinitely and failed to fully delete transcripts, which led to a $25 million penalty.
Can strangers contact my child through Amazon Kids?
Not by design. Calls and messages from a child profile go only to parents and contacts the parent has approved, according to Amazon's help pages. The open web browser is a bigger gap, because it can show ads on websites even though the child can only click through to other allowed sites.
Sources
- 1.FTC and DOJ Charge Amazon with Violating Children's Privacy Law by Keeping Kids' Alexa Voice Recordings Forever (opens in a new tab) · Federal Trade Commission, 2023
- 2.United States v. Amazon.com, Inc., complaint, 2:23-cv-00811 (W.D. Wash.) (opens in a new tab) · Federal Trade Commission, 2023
- 3.Children's Privacy Disclosure (last updated 22 April 2026) (opens in a new tab) · Amazon, 2026
- 4.About Amazon Kids+ (opens in a new tab) · Amazon Help, 2026
- 5.What is the Difference Between Amazon Kids and Amazon Kids+ on Fire Tablet? (opens in a new tab) · Amazon Help, 2026
- 6.Manage Your Child's Experience via Parent Dashboard (opens in a new tab) · Amazon Help, 2026
- 7.Amazon Kids Parent Dashboard App Store listing and App Privacy label (opens in a new tab) · Apple App Store, 2026
- 8.Amazon Vulnerability Research Program (opens in a new tab) · HackerOne, 2026