Amazon Music

Is Amazon Music safe?

Yes, for listening. Amazon Music streams licensed songs and podcasts, with no messages between listeners and little for a scammer to work with inside the app. We score it 68/100, a point below its sister app Audible (69) and well above the Amazon shopping app (54).

What holds it back is data. The free tier is paid for by ads, and the app is wired into Amazon's account and advertising system, so your listening sits with the same company as your orders and voice requests.

What Amazon Music knows about you

Apple's App Store label has no "Data Used to Track You" section, which means Amazon tells Apple it does not track you across other companies' apps. The list of data linked to you is long: purchase history, name, email, search history, user and device IDs, product interaction and advertising data are all marked for Amazon's own advertising or marketing, and audio data and photos for running and personalising the app.

Google Play's data safety section is broader. It says app interactions are shared with other companies for analytics, advertising and personalisation, and that the app collects device IDs for advertising, plus voice recordings, address, phone number, payment details and, if you allow it, contacts.

The app runs under the Amazon.com Privacy Notice, updated on 30 June 2026. Amazon says it gives ad companies an advertising identifier, such as a cookie, a device ID or a hashed email code, so they can show you Amazon ads, and that it never shares your name for this. It says it does not share purchases or searches with ad companies. The Amazon Music terms add that the free tier "may contain advertising" and that the ads may be personalised.

Prime members and Unlimited subscribers listen without music ads, but the data collection does not stop. Your settings on Amazon's Your Ads Privacy Choices page apply across the account.

How secure is it?

We found no breach of Amazon Music. You sign in with your Amazon account, which supports two-step verificationTwo-factor authenticationSigning in with a second proof of identity on top of your password, such as a code from an app, a security key or a passkey.More in the glossary, so your music library is only as safe as that login. The flip side is that a reused Amazon password would expose your orders, saved cards and Alexa history, not only your playlists.

Both mobile apps, iOS and Android, are listed in scope of Amazon's Vulnerability Research Program on HackerOne and are eligible for rewards. Google Play says data is encrypted in transit.

Trials, renewals and cancelling

Money is a bigger everyday risk than strangers here. Amazon Music Unlimited renews automatically, and the terms say some trial plans turn into paid plans unless you cancel before the trial ends. You can cancel at any time in your Amazon account or through customer service, and the plan then runs to the end of the term you paid for. Outside the EU, the UK and Brazil, fees already paid are not refunded, even if you never listened. In those three regions you can withdraw within 14 days of signing up and get your money back. If you subscribed through Apple, cancel in your Apple subscriptions instead.

Regulators and Amazon

No privacy or consumer regulator has fined Amazon Music or issued an order naming it, as far as we found. Amazon's own record is much heavier. In September 2025 it agreed to pay $2.5 billion ($1 billion civil penalty, $1.5 billion in refunds) to settle the FTC's case over Prime sign-ups and cancellations, and earlier FTC orders covered children's voice recordings on Alexa and video access at Ring. Prime includes Amazon Music, but those cases name Prime, Alexa and Ring, so we treat them as context.

How to use Amazon Music more safely

1. Turn on two-step verificationTwo-factor authenticationSigning in with a second proof of identity on top of your password, such as a code from an app, a security key or a passkey.More in the glossary for the Amazon account you use with the app.
2. Review Your Ads Privacy Choices and switch off interest-based ads if you do not want them.
3. Switch on the explicit filter in the app's settings before handing a phone to a child; it blocks songs with explicit words but not every mature theme.
4. Check which music plan you are on in your Amazon account's subscription settings, since Prime, Unlimited and free tiers look alike in the app.
5. Use Amazon's Data Privacy Queries page to download or delete your data.

How we scored it

Scams and harmful content (82) and the regulatory record (85) are the strongest factors: licensed content, no chat and no fine naming the app. Security (72) reflects Amazon's two-step login and a paid bug bounty. Privacy (55) is the weakest, because the free tier runs on ads and Android shares app activity with other companies. Compare Tidal (74), which has no ads at all.