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SafetyScorer

Is Candy Crush Saga safe?

Candy Crush Saga

Candy Crush is a low-risk game for content and contact with strangers, and King, owned by Microsoft since 2023, has no fines. EU consumer authorities opened an action over its in-game currency in 2026. The weak point is advertising. Apple's label lists six data types used to track you, and King lists 188 ad partners.

Medium confidence#29 of 78 in Streaming, music and games
Updated
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#29of 78 in Streaming, music and games

Medium confidence
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Developer
King.com Limited, part of Microsoft since October 2023
App Store age rating
13+, contains advertising and in-app purchases
Used to track you (Apple label)
Purchases, location, contact info, user content, identifiers, usage data
Advertising partners listed by King
188
Targeted ads
On by default where local law allows
Smallest purchases
Extra moves and lives from $0.99
Regulatory fines naming the game
None found; EU consumer action opened September 2026
On the App Store since
November 2012, about 4 million US ratings

How the score breaks down

The overall score is the weighted average of these factors. Scoring rules

  • Privacy30% of score

    40 out of 100, Weak

    Apple's label lists purchases, coarse location, contact info, user content, identifiers and usage data as used to track you. King's policy says targeted ads are on by default where law allows and that it sells or shares activity data and coarse location with ad partners.

  • Security30% of score

    58 out of 100, Fair

    We found no reported breach of King player accounts. The game holds little sensitive data beyond email and purchase history, but King publishes little about account security, its HackerOne entry offers no bounty, and many players sign in through Facebook.

  • Transparency and control15% of score

    55 out of 100, Fair

    Players can switch off targeted ads in the game's privacy settings and California users can opt out of sale. King asks you to delete the games before it deletes your data, and ad tracking starts switched on.

  • Scams and harmful content15% of score

    72 out of 100, Good

    There is little user-generated content and no loot boxes, so contact risk is low. The real pressure is spending, with extra moves and lives from $0.99 offered at the moment a level is nearly won, and there are no in-game parental controls.

  • Regulatory record10% of score

    82 out of 100, Good

    We found no privacy or consumer fine or order that names Candy Crush. On 30 September 2026 EU consumer authorities opened a coordinated action against King's Malta company after a market check flagged the game's virtual-currency sales; that is an opened case, not a finding.

Is Candy Crush safe?

Candy Crush Saga is safe in the way most people mean it. There is no violent or sexual content, players cannot message strangers freely, and we found no fine or regulatory order against the game in its 14 years on the App Store, although EU consumer authorities opened an action over its in-game currency in September 2026. Where it does poorly is privacy. Apple's label lists six kinds of data that King may use to track you across other companies' apps and websites, and King's own policy says it switches on targeted advertising by default wherever the law allows.

We score it 57/100. That puts it level with Fortnite, which has much better privacy but a record of heavy fines, and ahead of Coin Master, whose spins work like a slot machine.

What data Candy Crush collects

The label King gave Apple is long for a puzzle game. Data used to track you covers purchases, coarse location, contact info, user content, identifiers and usage data. Linked to your identity, it adds your contacts, photos or videos and crash data. For third-party advertising specifically, King lists coarse location, your device ID and advertising data.

The privacy policy, last updated in February 2026, fills in the picture. Location is collected at state or country level from your device settings, not by GPS. Advertising partners receive your ad identifier and device details and, in King's words, "will combine this information with information which they have collected about you". King's partner page lists 188 companies, from large ad exchanges to small measurement firms. Under California law King says it sells or shares internet activity, inferences and coarse location with those partners.

That matters because ad auctions leak. In January 2025 a hacked data broker, Gravy Analytics, had millions of location records published online. The data came from real-time bidding, the auctions that decide which ad an app shows, and Candy Crush was among the apps named in the list of sources. King was not accused of selling that data, but the episode shows where ad-supported games send information once it leaves the app.

Spending: the real risk for most players

Candy Crush is free and makes its money from small purchases. Among the top purchases the App Store lists, extra moves and extra lives cost $0.99 and gold bar packs run from $0.99 to $7.99. The offers are timed for the moment you run out of moves a few candies short of a win. There are no loot boxes or random prizes in Candy Crush Saga, which keeps it out of the gambling debate that surrounds Coin Master, but the small, frequent charges add up.

The game has no spending limits or parental controls of its own. Control sits with the phone: Apple's Ask to Buy and Screen Time, or Google Play's purchase authentication.

Contact with other players

Most of the game is solo. King's policy says some of its games let players message each other, and that usernames and chat messages can stay cached on other players' devices even after you delete your data. This is a far smaller channel than the open voice and text chat of shooters or Roblox, and we found no pattern of grooming or harassment cases tied to Candy Crush.

Offers of free gold bars or unlimited lives outside the game, and modified copies of the app, are a common way to hand over a Facebook login or install something unwanted. Download only from the official stores.

Who owns Candy Crush, and the EU action

King, the studio behind Candy Crush, belongs to Activision Blizzard, which Microsoft bought in October 2023. Microsoft's Xbox announcement of the deal names Candy Crush Saga among the franchises joining Xbox. The game still runs under King's own privacy policy rather than Microsoft's.

On 30 September 2026 the EU's Consumer Protection Cooperation network opened coordinated actions against nine game companies, including King.com Operations (Malta) Limited, after a market check flagged Candy Crush Saga for further assessment. The authorities are looking at how virtual currencies such as gold bars are sold, whether real-money prices are clear, whether players are pushed to buy more currency than they need, the 14-day right of withdrawal and safeguards for children. An opened action is not a finding and King has not been fined, so we take three points off the regulatory score, the same as for Minecraft, and will update the page when the authorities report.

How to play Candy Crush with less tracking

  1. On an iPhone, tap "Ask App Not to Track" when the game asks. On Android, delete or reset your advertising ID in Google settings.
  2. Inside the game, open the settings and the privacy section and switch off targeted advertising. King stores this choice in a cookie or tied to your ad ID, so resetting the ID can bring targeted ads back.
  3. Refuse the contacts permission unless you want to invite friends.
  4. Turn on purchase approval for children: Ask to Buy on iPhone, or a password for every purchase in Google Play.
  5. To delete your data, King asks you to remove its games from your devices first and then send a request through its support pages. Unspent gold bars and progress are lost for good.

How we scored it

Regulatory record (82) is Candy Crush's best factor: no fine or order names the game, three points below the 85 for a clean record, because of the EU consumer action opened in September 2026. Scams and harmful content (72) is strong because there is little contact with strangers. Privacy (40) is its weakest factor, held down by the broad tracking label, targeted ads on by default and a long list of ad partners.

Questions people ask

Is Candy Crush safe for kids?

The game itself has no violence and almost no contact with strangers, so the content is mild. Apple rates it 13+, and King's policy says it does not knowingly collect data from children under 13. The bigger issue for a child is spending, so turn on purchase approval on the phone before handing it over.

Does Candy Crush track you?

Yes. Apple's privacy label lists six kinds of data that may be used to track you across other companies' apps and websites, including coarse location and identifiers. On an iPhone you can refuse tracking when the app asks, and inside the game you can turn off targeted ads in the privacy settings.

Why does Candy Crush ask for my contacts?

King uses contacts to let you invite friends, and Apple's label lists contacts as data linked to you for app functionality. The game works without this permission, so you can say no.

Is Candy Crush gambling?

No. You cannot win money, and Candy Crush Saga does not sell random prize boxes. It does sell boosters, gold bars, extra moves and extra lives, and the offers appear when you are about to fail a level.

Was Candy Crush part of a data breach?

King itself has not reported a breach of player accounts. In January 2025 Candy Crush was named among thousands of apps whose users' location data appeared in a leak from the data broker Gravy Analytics. That data came from advertising auctions inside apps, not from King's servers.

Sources

  1. 1.Candy Crush Saga App Store listing and App Privacy label (opens in a new tab) · Apple App Store, 2026
  2. 2.King Privacy Policy (opens in a new tab) · King.com Limited, 2026
  3. 3.King Advertising Partners (opens in a new tab) · King.com Limited, 2026
  4. 4.Consumer protection authorities ramp up action to protect gamers' rights (IP/26/2018) (opens in a new tab) · European Commission, 2026
  5. 5.Welcoming the legendary teams at Activision Blizzard King to Team Xbox (opens in a new tab) · Microsoft (Xbox Wire), 2023
  6. 6.Massive data breach exposes precise locations for users of popular apps (opens in a new tab) · 9to5Mac, 2025
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