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SafetyScorer

Is Google Authenticator safe?

Google Authenticator

Google Authenticator is a safe way to get two-step codes if you protect the Google account it syncs to. Since 2023 your codes back up to Google, encrypted in transit and at rest but not end to end, so a taken-over Google account can expose every code. You can turn sync off and keep codes on the phone only.

Medium confidence#29 of 52 in Security and privacy tools
Updated
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#29of 52 in Security and privacy tools

Medium confidence
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Company
Google LLC, Mountain View, California
What it does
Time-based one-time codes (TOTP) for two-step sign-in to any site
Cloud sync
To your Google account since April 2023; can be turned off
Sync encryption
In transit and at rest (Google); not End-to-end encryptionEncryption in which only the sender and the recipient can read a message. The company running the service cannot see its content.More in the glossary
App Store privacy label
Location, contact info, IDs, usage and diagnostics linked to you; no tracking, no ads
Known incident
Retool, August 2023, synced codes taken with a phished Google account
Price
Free, no ads
Age rating
4+ (App Store)

How the score breaks down

The overall score is the weighted average of these factors. Scoring rules

  • Privacy30% of score

    70 out of 100, Good

    Apple's label lists coarse location, email, user and device IDs and usage data linked to you for analytics and product personalisation, but no ads or tracking. Synced code secrets sit on Google's servers with keys Google holds.

  • Security30% of score

    70 out of 100, Good

    TOTP codes are a solid second factor and the app has no known breach. Sync has no End-to-end encryptionEncryption in which only the sender and the recipient can read a message. The company running the service cannot see its content.More in the glossary, which Google promised in 2023 and has not shipped; in the August 2023 Retool attack, one phished Google account exposed an employee's codes.

  • Transparency and control15% of score

    72 out of 100, Good

    You can use the app without an account, export codes by QR transfer and delete the synced service from your Google account. Sync starts when you sign in, there is no encrypted file export, and workplace admins cannot block sync centrally (Retool).

  • Scams and harmful content15% of score

    84 out of 100, Good

    There is no user-generated content or contact with strangers. The risk is real-time phishing, where a fake sign-in page asks for the current six-digit code, and lookalike authenticator apps in app stores.

  • Regulatory record10% of score

    88 out of 100, Excellent

    We found no fine, order or published regulator review that names Google Authenticator. Google's other privacy fines, such as the CNIL's €325 million Gmail fine and a $1.375 billion Texas settlement in 2025, concern other services and do not lower this score.

Is Google Authenticator safe?

Yes, as long as you treat your Google account as the key to all your codes. The app itself does one job well: it turns a secret from each website into a new six-digit code every 30 seconds, with no ads and no tracking on Apple's privacy label. The catch is the cloud sync Google added in April 2023. Your codes back up to your Google account, encrypted on Google's servers but not end to end, so anyone who takes over that account gets your second factor as well. We score it 74/100, below dedicated password managers such as Bitwarden and close to Microsoft Authenticator (76).

Is Google Authenticator sync end-to-end encrypted?

No. For years the app kept codes only on the phone, and losing the phone meant losing every code. Sync fixed that. Within a day of the launch, security researchers Mysk reported that the sync traffic was not End-to-end encryptionEncryption in which only the sender and the recipient can read a message. The company running the service cannot see its content.More in the glossary and that there was no passphrase option. Google's Christiaan Brand replied that Google encrypts data "in transit and at rest" and that "we have plans to offer E2EE for Google Authenticator down the line".

That was in April 2023. Google's help page, checked in October 2026, still says only that "Google encrypts Authenticator codes both in transit and at rest across our products". We found no announcement that end-to-end encryption has shipped. In practice this means Google can technically read the secrets, and so can anyone who gets into the Google account they sync to.

If you want synced codes that the provider cannot read, a password manager like 1Password can store them inside a vault encrypted on your device.

What the Retool attack showed

On 27 August 2023, an attacker texted a Retool employee a fake IT message, collected their password and a code on a phishing page, then rang them with a deepfaked voice posing as IT staff to get one more code. With access to the employee's Google account, the attacker had every code synced in Google Authenticator. Retool said 27 of its cloud customers were affected. The company accused Google of using "dark patterns" to push people into sync and said its administrators had no central way to switch the feature off.

The lesson is not that the app is broken. It is that sync turns two factors into one if the Google account is the weak point. Retool's employee would have been safer with codes kept on the device, or with a security key that cannot be phished.

What data does Google Authenticator collect?

Less than most Google apps. Apple's label lists coarse location, email address, user and device IDs, product interaction and diagnostics as linked to you, used for analytics, app functions and product personalisation. Nothing is marked for advertising and there is no "Used to Track You" section. The bigger privacy question is the synced secrets themselves, which are covered above. If you never sign in, the codes stay on your phone.

How to use Google Authenticator safely

  1. Decide on sync deliberately. If you keep it, protect the Google account with a PasskeyA way to sign in without a password. Your device holds a key tied to one website or app and unlocks it with your fingerprint, face or PIN.More in the glossary or security key, not just SMS.
  2. If you would rather not sync, tap your profile picture and choose "Use Authenticator without an account". Google warns this removes the codes from your Google accounts and keeps them only on the phone.
  3. Without sync, make a backup. In the app's menu, Transfer codes, then Export codes, turns your codes into a QR code you can scan onto a second phone, and most sites give printable backup codes when you set up two-step sign-in.
  4. Turn on Privacy Screen in the app's settings, so the app asks for your PIN, pattern or biometric before it shows any code.
  5. Never type a code into a page you reached from a text or email link. Real-time phishing kits ask for the current code and use it within seconds.
  6. For your most important accounts, add a passkey or a hardware key. They cannot be phished the way six-digit codes can.

Who should be careful

People who use Google Authenticator for work accounts, especially on a personal Google account, carry the Retool risk: one phished Google sign-in can open the company VPN too. Ask your IT team whether codes should sync at all. People at higher risk of targeted attacks, such as journalists and campaign staff, should prefer security keys for both the Google account and the services behind it.

How we scored it

Apart from the regulatory record, scams and harmful content (84) is the strongest factor: there is no content and no contact with strangers, only phishing to watch for. Privacy (70) and security (70) are held back by sync without End-to-end encryptionEncryption in which only the sender and the recipient can read a message. The company running the service cannot see its content.More in the glossary, more than three years after Google said it would add it. The regulatory record (88) reflects no action that names the app; Google's privacy fines over other services, such as Gmail, do not count here.

Questions people ask

Is Google Authenticator end-to-end encrypted?

No. Google says it encrypts synced codes in transit and at rest, but it holds the keys. Security researchers Mysk showed in April 2023 that sync was not End-to-end encryptionEncryption in which only the sender and the recipient can read a message. The company running the service cannot see its content.More in the glossary, and Google said it planned to add that option. Its help page in October 2026 still describes only encryption in transit and at rest.

Should I turn off Google Authenticator sync?

If your Google account has a PasskeyA way to sign in without a password. Your device holds a key tied to one website or app and unlocks it with your fingerprint, face or PIN.More in the glossary or security key and you mainly fear losing your phone, sync is a reasonable trade. If the same Google account could be phished, or you use the app for work, use it without an account and keep a QR export or the sites' backup codes somewhere safe instead.

What happens to my codes if I lose my phone?

With sync on, sign in to Google Authenticator on a new phone and the codes come back. Without sync, they are gone unless you made a QR transfer or saved each site's backup codes, and you will need each site's account recovery.

Is Google Authenticator safer than SMS codes?

Yes. Codes are made on your phone and cannot be stolen by SIM swapping or by intercepting text messages. Both can still be phished on a fake sign-in page, which only PasskeyA way to sign in without a password. Your device holds a key tied to one website or app and unlocks it with your fingerprint, face or PIN.More in the glossary and security keys fully stop.

Is Google Authenticator better than Microsoft Authenticator?

For plain six-digit codes they are close. Microsoft's backup is off until you turn it on, while Google's sync starts when you sign in. Microsoft adds push approvals for Microsoft accounts, which bring their own risk of push spam.

Sources

  1. 1.Google Authenticator App Store listing and App Privacy label (opens in a new tab) · Apple App Store, 2026
  2. 2.Get verification codes with Google Authenticator (opens in a new tab) · Google Account Help, 2026
  3. 3.Google Authenticator now supports Google Account synchronization (opens in a new tab) · Google Security Blog, 2023
  4. 4.Google Authenticator to Get End-to-End Encryption Support (opens in a new tab) · Petri, 2023
  5. 5.When MFA isn't actually MFA (opens in a new tab) · Retool, 2023
  6. 6.Cookies and advertisements inserted between emails: Google fined 325 million euros by the CNIL (opens in a new tab) · CNIL, 2025
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