Is HungerStation safe?
HungerStation
HungerStation, Saudi Arabia's oldest big delivery app, has a clean record with regulators and a detailed privacy policy written for Saudi law. Its weak point is tracking. Apple's label lists nine kinds of data, including your location and payment details, as used to track you across other companies' apps.
#38of 74 in Travel, rides and delivery
Medium confidence- App publisher
- HungerStation LLC (Riyadh), part of Delivery Hero SE
- On the App Store since
- 2013
- App Store label
- Nine data types used to track you, including location, financial info and purchases
- Fines
- None found against HungerStation
- Data retention
- Deleted on account closure or after 3 years of inactivity
- Bug bounty
- None found; Delivery Hero runs a vulnerability report form
- Owner change
- Uber agreed to buy Delivery Hero in July 2026
- Age rating
- 4+ (App Store, Saudi Arabia)
How the score breaks down
The overall score is the weighted average of these factors. Scoring rules
Privacy30% of score
32 out of 100, PoorApple's label lists purchases, financial info, location, contact info, user content, search history, identifiers, usage data and diagnostics as used to track you. The policy says targeted ads need consent and data is not sold, which the label does not reflect.
Security30% of score
58 out of 100, FairWe found no confirmed breach of HungerStation customer data. Google Play says data is encrypted in transit. There is no bug bounty; Delivery Hero takes vulnerability reports through a form and lists no rewards.
Transparency and control15% of score
62 out of 100, FairThe policy is written for Saudi Arabia's data protection law, sets a 3-year inactivity limit for keeping data, asks consent for targeted ads and offers a human review of automated refund decisions. It carries no date, and deletion is by request.
Scams and harmful content15% of score
60 out of 100, FairThe app is rated 4+ and has little user content beyond reviews. Phishing about orders and refunds is the main scam risk. We found no regulator finding about misleading prices or listings on HungerStation.
Regulatory record10% of score
85 out of 100, ExcellentWe found no fine or order against HungerStation in English or Arabic sources. Saudi Arabia's competition authority drafted sector rules for delivery apps in 2025 without naming one. Delivery Hero's 2025 EU cartel fine does not name HungerStation.
Is HungerStation safe?
HungerStation is safe to use for ordering food in Saudi Arabia, and its record is cleaner than its Gulf sister talabat: we found no fine, no regulator order and no confirmed breach. Its weak spot is tracking. Apple's privacy label lists nine kinds of data, from your location and payment details to what you type in reviews, as used to track you across other companies' apps and websites. We score it 54/100, between talabat (51) and foodpanda (56), and just ahead of its fast-growing rival Keeta (53).
Who runs HungerStation
HungerStation LLC is based in Riyadh, and its app has been on the App Store since 2013. It belongs to Delivery Hero SE in Berlin, which also owns talabat and foodpanda. Delivery Hero is HungerStation's main data processor, handling cloud hosting, platform security, marketing and customer care, and the app runs on the EU arms of Google Cloud and Amazon Web Services.
That ownership may change. In July 2026 Uber agreed to buy Delivery Hero for about €12.9 billion, Gulf News reported, which would put HungerStation and Uber Eats under the same owner once the deal closes. HungerStation's founder, Ebrahim Al-Jassim, now runs a rival: he founded the Saudi delivery app Ninja in 2022.
The tracking label
The App Store label is one of the broadest we have seen on a delivery app. Under Data Used to Track You it lists purchases, financial info, location, contact info, user content, search history, identifiers, usage data and diagnostics. The same nine types are linked to your identity.
Google Play paints a narrower picture. It says HungerStation shares your name, user IDs, address and phone number with other companies, with user IDs used for advertising and analytics, and collects location, searches and purchase history for the app itself.
The privacy policy sounds stricter than either label. It says targeted advertising needs your consent under Saudi Arabia's Personal Data Protection Law, that ad audiences are built from aggregated, pseudonymised segments that may predict your age and gender, and that brands advertising inside the app get only performance figures. It says HungerStation will not sell or rent your data without explicit consent. When a policy and a label disagree, we score the broader of the two, and here that is Apple's label.
How the policy treats you
The policy is more careful than most in the region. It is written around the Saudi data protection law and explains a legal basis for each use. Account data is deleted when you close the account or after three years without activity. Support chats may use large language model chatbots, and the policy says your data is not given to outside companies to train their AI. Refunds and compensation may be calculated automatically, and you can ask for a person to review a decision.
Two gaps remain. The policy carries no date, so you cannot tell when it last changed. And deletion is a request to HungerStation rather than a button described in the policy, though Google Play says a deletion route exists.
Security
We found no confirmed breach of HungerStation customer accounts, and Google Play says data is encrypted in transit. Like talabat, it has no bug bounty. Delivery Hero's security page invites researchers to report flaws through a form and mentions work with HackerOne, but lists no rewards.
Fines and regulators
We searched English and Arabic sources and found no fine or order against HungerStation. In March 2025 Saudi Arabia's General Authority for Competition published draft rules for food delivery apps, naming practices it treats as abuse of dominance, such as exclusive deals with restaurants and self-preferencing, with a four-month grace period after adoption. The draft names no company, so it is not a finding against HungerStation. Delivery Hero's €329 million EU cartel fine in 2025 concerns its European business and does not name HungerStation either.
How to use HungerStation more safely
- On iPhone, tap "Ask App Not to Track" when asked, and allow location only while using the app.
- Refuse consent for personalised ads if the app or website asks; the policy says ads then become generic.
- Never share a one-time code or card details with someone who calls about an order. Use the in-app help.
- Ask for a human review if an automatic refund decision looks wrong; the policy gives you that right.
- If you stop using the app, ask for deletion rather than leaving the account idle for three years.
How we scored it
Regulatory record (85) is HungerStation's strongest factor: no fines found in more than a decade, though no regulator has examined the app itself. Privacy (32) is the weakest, because Apple's label lists nine data types as used to track you. Transparency and control (62) gains from a detailed, Saudi-law policy with a fixed retention limit.
Questions people ask
Who owns HungerStation?
HungerStation LLC, based in Riyadh, is part of the German delivery group Delivery Hero SE, which also owns talabat and foodpanda. In July 2026 Uber agreed to buy Delivery Hero in a deal valuing it at about €12.9 billion, which would bring HungerStation under Uber once the deal closes.
Does HungerStation sell my data?
Its privacy policy says it will not sell or rent your personal information to third parties without your explicit, informed consent. It does use your data for targeted ads, which it says need your consent under Saudi law. Apple's label, though, lists nine data types, including location and payment info, as used to track you across other companies' apps.
How long does HungerStation keep my data?
The policy says account data is deleted when you close your account or after three years without activity, unless the law requires longer. Data needed for legal claims, tax or fraud prevention can be kept longer.
Has HungerStation been hacked?
We found no confirmed breach of HungerStation customer data. Delivery Hero, its owner, takes vulnerability reports from outside researchers through a form but does not advertise rewards.
Is HungerStation or Keeta safer?
They are close. We score HungerStation 54 and Keeta 53. Keeta's Apple label lists fewer data types as used for tracking, while HungerStation has the more detailed privacy policy and a longer clean record. Neither has a fine we could find, but Keeta faces a pending consumer sanction case in Brazil.
Sources
- 1.HungerStation App Store listing and App Privacy label (Saudi Arabia) (opens in a new tab) · Apple App Store, 2026
- 2.HungerStation data safety section (opens in a new tab) · Google Play, 2026
- 3.HungerStation privacy policy (opens in a new tab) · HungerStation, 2026
- 4.Delivery Hero security and vulnerability reporting (archived 18 July 2026) (opens in a new tab) · Delivery Hero SE, 2026
- 5.Saudi competition authority lists forms of abuse of dominance by food delivery apps ("المنافسة السعودية" تحصر صور إساءة استغلال الوضع لتطبيقات توصيل الطعام) (opens in a new tab) · Al Eqtisadiah, 2025
- 6.Uber to buy Talabat owner Delivery Hero in $14.8 billion deal (opens in a new tab) · Gulf News, 2026
- 7.Commission fines Delivery Hero and Glovo €329 million for participation in online food delivery cartel (opens in a new tab) · European Commission, 2025
- 8.Saudi quick commerce startup Ninja, by HungerStation's founder, in talks to raise at $1B+ valuation (archived 12 March 2025) (opens in a new tab) · MENAbytes, 2025