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SafetyScorer

Is Yogiyo safe?

Yogiyo

Yogiyo, Korea's third delivery app, is a reasonable choice with a clear policy and a lighter tracking label than Baemin or Coupang Eats. Its weak point is the delivery chain. In August 2026 a hack at a delivery subcontractor exposed customers' addresses and the door codes they had typed for riders.

Medium confidence#29 of 74 in Travel, rides and delivery
Updated
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#29of 74 in Travel, rides and delivery

Medium confidence
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App publisher
Wesang Co., Ltd. (주식회사 위대한상상), Seoul
App Store label
Identifiers used to track you; purchases, contact details and identifiers linked to you
Contractor breach
Delivery addresses, door codes in rider notes and relay numbers exposed at a subcontractor (August 2026)
KFTC fine
₩468 million (2020) for forcing restaurants into a lowest-price guarantee
Privacy policy
Dated 29 May 2026, with every version back to 2015 online
Minimum age
14 to sign up; all ages on the Korean App Store
Ratings
About 862,000 on the Korean App Store

How the score breaks down

The overall score is the weighted average of these factors. Scoring rules

  • Privacy30% of score

    48 out of 100, Weak

    Apple's label lists identifiers as used to track you. The policy (29 May 2026) passes behavioural data and ad IDs to Moloco for targeted ads and sends phone number, age, gender and app use to Braze in the US. Google Play lists in-app messages as shared for marketing.

  • Security30% of score

    48 out of 100, Weak

    On 14 August 2026 an intruder reached the system of Fly, a subcontractor of Yogiyo's delivery partner Barogo, exposing delivery addresses, rider notes with door codes and relay numbers. Yogiyo cut Fly off and reported to the PIPC; no count was published. No bug bounty found.

  • Transparency and control15% of score

    66 out of 100, Fair

    The Korean policy is dated, keeps every earlier version online and lists each processor and retention period. You can view, edit and delete data and close the account in the app under My Yogiyo. Overseas transfers can be refused only by leaving, and ad tracking only through phone settings.

  • Scams and harmful content15% of score

    60 out of 100, Fair

    Restaurant reviews are the main user content. The policy blocks sign-up under 14 and uses identity checks for adult verification, though the Korean App Store rates the app for all ages. After the 2026 leak Yogiyo warned customers about people posing as riders.

  • Regulatory record10% of score

    83 out of 100, Good

    The KFTC fined Yogiyo's then owner ₩468M in 2020 for forcing a lowest-price guarantee on restaurants (half weight, partners harmed) and had its consumer terms corrected in 2021. The August 2026 leak was reported to the PIPC; no decision yet.

Is Yogiyo safe?

Yogiyo is a reasonable choice for ordering food in Korea, and on paper it collects less than its two bigger rivals. Its Apple label lists only identifiers as used to track you, its privacy policy is dated and detailed, and you can delete your account inside the app. The weak spot is the chain of delivery companies behind each order: in August 2026 a hack at a subcontractor exposed customers' addresses and the door codes they had left for riders. We score Yogiyo 56/100, a little above Baemin (54) and well above Coupang Eats (47).

Yogiyo has about 862,000 ratings on the Korean App Store. Delivery Hero launched it in 2012 and had to sell it when it bought Baemin, under a condition the Korea Fair Trade Commission (KFTC) set in December 2020. It is now run by Wesang Co., Ltd.

The 2026 subcontractor leak

Yogiyo uses outside delivery companies for its own Yogi Delivery service, and those companies can pass work on again. On 14 August 2026 someone got unauthorised access to the system of Fly, a subcontractor of the delivery firm Barogo. Yogiyo said it learned the details from Barogo on the evening of 24 August and told affected customers on 26 August. The exposed data included delivery addresses, relay phone numbers and the requests customers type for riders, which for many people contain the front-door code of their building.

Yogiyo stopped Barogo from passing its data to Fly, reported the incident to the Personal Information Protection Commission (PIPC) and told customers who had written a door code in a rider note to change it. It also warned about people posing as riders. Neither Yogiyo nor the reports we found gave the number of customers affected, and we found no PIPC decision yet.

The leak did not touch Yogiyo's own servers. But the policy lists five delivery firms, some with their own subcontractors, and restaurants can pass your phone number, address and notes to their own delivery agencies and order-management systems. Each link is another place your address can leak. We found no bug bounty for Yogiyo on HackerOne.

What Yogiyo collects

Apple's label lists identifiers as used to track you, and purchases, contact details and identifiers as linked to you. Location, search and browsing history, user content and usage data are collected but not linked to you. Google Play is broader: it lists device IDs, app interactions and in-app messages as shared with other companies, partly for advertising, and your address as collected partly for marketing.

The privacy policy, in force since 29 May 2026, explains where data goes. Behavioural data and your ad ID go to Moloco, an ad company, for targeted ads. Google Analytics, AppsFlyer and Braze collect app use, device details and purchase and visit history through their software kits. Braze, in the US, also gets your phone number, nickname, age, gender and a masked email to send push messages and analyse behaviour. Yogiyo keeps a phone number, device details, address and ad ID for five years for fraud checks. The policy says you can refuse targeted ads through your browser or phone settings; it describes no in-app switch.

Fines and orders

In June 2020 the KFTC fined Delivery Hero Korea, then Yogiyo's operator, ₩468 million and ordered it to stop a "lowest price guarantee" that barred restaurants from selling more cheaply by phone or on other apps and punished those that did. The restaurants were the harmed party, so it counts at half weight for us. In August 2021 the KFTC had both Yogiyo and Baemin correct unfair clauses in their customer and restaurant terms, without a fine.

An older case is now past our ten-year window. In 2016 the KFTC found that Yogiyo had put restaurants with paid contracts at the top of lists sorted by rating or reviews, and fined six delivery apps a total of ₩17.5 million. Yogiyo changed its sorting during the investigation.

How to use Yogiyo more safely

  1. Leave the door code out of the rider note. Use the in-app chat when the rider is on the way, or meet them at the door.
  2. If you wrote a door code in a Yogiyo order before September 2026, change it.
  3. Use the relay number option so restaurants and riders do not see your real phone number.
  4. On iPhone, tap "Ask App Not to Track"; on Android, delete the advertising ID to cut off targeted ads.
  5. If you stop using Yogiyo, close the account under My Yogiyo instead of just deleting the app.

How we scored it

Regulatory record (83) is Yogiyo's strongest factor: one small competition fine that harmed restaurants rather than customers, and no privacy fine. Privacy and security (48 each) are the weakest, for ad sharing with Moloco and Braze and for the 2026 subcontractor leak. Transparency and control (66) reflects a dated policy with every past version online and in-app deletion.

Questions people ask

Was Yogiyo hacked in 2026?

Not Yogiyo itself. On 14 August 2026 someone got unauthorised access to the system of Fly, a company that Barogo, one of Yogiyo's delivery contractors, used as a subcontractor. Delivery addresses, relay phone numbers and rider notes, including door codes some customers had typed, may have leaked. Yogiyo told affected customers on 26 August and reported it to the privacy regulator.

What should I do if my door code was in a Yogiyo order?

Change the code, as Yogiyo itself advised. Be wary of anyone who calls or visits claiming to be a rider without an order in progress. In future, give door codes to the rider through the app chat or leave them out, rather than writing them in the order note.

Who owns Yogiyo?

Yogiyo is run by Wesang Co., Ltd. Delivery Hero built it and had to sell it as a condition of the Korea Fair Trade Commission's 2020 approval of its purchase of Baemin. Since 2021 it has been owned by a group of GS Retail and private-equity investors.

How do I delete my Yogiyo account?

The privacy policy says you can view, edit and delete your data under My Yogiyo, and close the account under My Yogiyo, then My info, then the delete-account option. Member data is deleted 90 days after you leave, but order and payment records stay for five years under Korean e-commerce law.

Is Yogiyo safer than Baemin or Coupang Eats?

On our scores, slightly. Yogiyo scores 56, Baemin 54 and Coupang Eats 47. Yogiyo's Apple label lists less tracking and it faces no pending competition case, but all three have had leaks of customers' addresses.

Sources

  1. 1.요기요 App Store listing and App Privacy label (Korea) (opens in a new tab) · Apple App Store, 2026
  2. 2.Yogiyo data safety section (opens in a new tab) · Google Play, 2026
  3. 3.주식회사 위대한상상 - 요기요 개인정보 처리방침 (2026.05.29) (opens in a new tab) · Wesang Co., Ltd., 2026
  4. 4.배달 주소지·공동현관 비밀번호까지…요기요 위탁업체서 개인정보 유출 (opens in a new tab) · Yonhap News TV, 2026
  5. 5.요기요 위탁업체서 배달 주소지 등 개인정보 유출 (opens in a new tab) · Seoul Economic Daily, 2026
  6. 6.(유)딜리버리히어로코리아의 거래상지위남용행위에 대한 건 (opens in a new tab) · Korea Fair Trade Commission, 2020
  7. 7.배달앱 사업자의 이용약관 상 불공정약관조항 시정 (opens in a new tab) · Korea Fair Trade Commission, 2021
  8. 8.배달의 민족-요기요 기업결합 건 조건부 승인 (opens in a new tab) · Korea Fair Trade Commission, 2020
  9. 9.7개 배달앱 사업자의 전상법 위반행위 건 (opens in a new tab) · Korea Fair Trade Commission, 2016
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