Skip to content
SafetyScorer

Is Hago safe?

Hago

Hago is a party-game and voice-room app run from Singapore by JOYY, the owner of Bigo Live. Its policy says it is for adults while Google Play rates it Teen, it shares device and purchase data for ads, India blocked it in 2020, and a predator used it to reach children in Indonesia.

Medium confidence#76 of 78 in Streaming, music and games
Updated
Spot a mistake?

#76of 78 in Streaming, music and games

Medium confidence
Agree with our score?
Company
HAGO Singapore Pte. Ltd., part of Nasdaq-listed JOYY
Downloads
100M+ on Google Play (6.38 million reviews); over 500 million worldwide (company claim)
Main markets
Southeast Asia, the Middle East and South America
Minimum age
18 under the privacy policy; App Store 16+, Google Play Teen
App Store label
Identifiers used to track you; purchases and usage data collected but not linked to you
Diamond packs
$0.99 to $99.99 on the US App Store
National blocks
India (29 June 2020, with 58 other apps)

How the score breaks down

The overall score is the weighted average of these factors. Scoring rules

  • Privacy30% of score

    35 out of 100, Poor

    Apple's label lists identifiers used to track you. Google Play says device IDs, approximate location, app activity and purchase history are shared for advertising, and lists contacts and web browsing history. The May 2025 policy adds latitude and longitude and data from ad and attribution partners.

  • Security30% of score

    46 out of 100, Weak

    No breach of Hago data has been reported, and JOYY's 2025 annual report names no material cybersecurity incident. The policy promises breach notification but mentions encryption only as an example, and we found no public bug bounty on HackerOne.

  • Transparency and control15% of score

    50 out of 100, Weak

    iPhone users can delete their account in the app's account security settings, while Android users must email [email protected]. Settings can hide location, gender and age, and personalised ads need consent under the policy, which was updated in May 2025.

  • Scams and harmful content15% of score

    33 out of 100, Poor

    Voice rooms with up to 8 strangers, live streams paid with gifts, loot boxes and simulated gambling. The policy says 18+, yet Google Play rates Hago Teen and Apple 16+. In 2019 Jakarta police said a man used Hago chat to find 10 victims under 15.

  • Regulatory record10% of score

    58 out of 100, Fair

    India's IT ministry blocked "Hago Play With New Friends" with 58 other apps on 29 June 2020 over data security. In 2019 Indonesia's communications ministry told Hago to tighten chat safety after a child abuse case, which we count as context. We found no fine.

Is Hago safe?

Hago is a legitimate app from a listed company, but it puts cartoon party games and anonymous voice rooms in the same place, and that mix is a poor fit for the teenagers it attracts. We score it 43/100, close to Likee (44) and WePlay (46). It shares device and purchase data for ads, its age rules clash with its store ratings, and India has blocked it since 2020.

Hago belongs to JOYY, the Singapore-based group behind Bigo Live. JOYY's annual report for 2025 says Hago launched in 2018, operates mainly in Southeast Asia, the Middle East and South America, and earns most of its money from "virtual tips for live streaming". The app is very much alive: it has more than 100 million downloads and 6.38 million reviews on Google Play, and both stores carried updates in late October 2026. It is small in the US, with about 100 App Store ratings there, against about 3,000 in Indonesia.

Games next to strangers

The draw is a library of more than 100 mini-games, from Ludo and Draw & Guess to Werewolf and Sheep Fight, which you can play with friends or with players matched from anywhere. Around the games sit voice chat rooms for up to 8 people, live streams with animated gifts, private messages and a 3D avatar space. Apple lists frequent cartoon violence and mature or suggestive themes, infrequent simulated gambling, loot boxes and user-generated content.

The age rules do not line up. Hago's privacy policy says: "Our Services are not for users below age 18." Apple rates the app 16+. Google Play rates it Teen. A parent looking at the Android store sees a teen game; the company's own policy describes an adult service.

That gap matters because of what has already happened. In mid-2019 police in Jakarta said a 27-year-old man had used Hago's chat feature since 2017 to find children under 15, with 10 victims identified. Hago Indonesia responded, after instruction from the communications ministry, by blocking phone numbers in chat, adding privacy reminders and limiting image sending. Those are sensible fixes, but they target one route of contact, not the pairing of children and adult strangers in the same rooms.

What Hago shares about you

Apple's label says identifiers may be used to track you across other companies' apps and websites. It lists identifiers, usage data, advertising data and purchase history as collected but not linked to your identity.

Google Play's form tells a fuller story. It says Hago shares device IDs, approximate location, app interactions and purchase history with other companies for advertising and marketing. It collects contacts and precise location as optional data, plus web browsing history, and name, address and phone number.

The privacy policy, last updated in May 2025, adds latitude and longitude in profiles, data from "creator agencies", attribution and advertising partners, and password-recovery answers that may include part of your ID number. It says Hago is "not in the business of selling your information" and that personalised ads need your "express consent". Messages and their metadata can be reviewed for rule breaks, and data may be stored in Singapore or any country where JOYY or its suppliers have servers.

India's block and other records

India's IT ministry put "Hago Play With New Friends" on its June 2020 list of 59 blocked apps, with TikTok, Bigo Live and Likee, citing data security and the country's sovereignty. JOYY's latest annual report still notes that India "has previously blocked our apps". We found no privacy or consumer fine against Hago, and no breach.

Security is about average for the group. JOYY reports no material cybersecurity incident for 2025, and the policy promises to tell users of a breach as the law requires. But it gives encryption only as an example of its measures, and we found no public bug bounty. On Android, account deletion means emailing a Gmail address, while iPhone users get an in-app option.

How to keep Hago safer

  1. If a child plays, use Google Family Link or Screen Time to block in-app purchases, or the app itself.
  2. Hide your location, gender and age in Hago's privacy settings, and do not grant contacts access.
  3. On iPhone, refuse the tracking request; on Android, delete your advertising ID in Google settings.
  4. Leave any voice room where someone asks for photos, phone numbers or a move to another app.
  5. Report and block, then tell a parent or the police if an adult pressures a child.

How we scored it

Regulatory record (58) reflects India's 2020 block and the 2019 Indonesian instruction, without any fine. Scams and harmful content (33) is the weakest factor, because teen ratings sit on top of an 18+ policy, stranger voice rooms and a known grooming case. Privacy (35) reflects ad sharing of device, location and purchase data. For a similar voice-game app that admits teenagers openly, see WePlay.

Questions people ask

Is Hago safe for kids?

No. Hago's own privacy policy says the service is not for anyone under 18, even though Google Play rates it Teen and Apple 16+. The games look child-friendly, but they sit next to voice rooms and private chats with strangers. In 2019 Jakarta police said a man used Hago chat to find children under 15.

Is Hago still working in 2026?

Yes. Hago was updated on Google Play on 23 October 2026 and on the App Store the same week. JOYY's annual report for 2025 still lists it as one of its platforms, with users mainly in Southeast Asia, the Middle East and South America. India has blocked it since 2020.

Who owns Hago?

Hago is run by HAGO Singapore Pte. Ltd. and belongs to JOYY, the Nasdaq-listed group that also owns Bigo Live, Likee and imo. JOYY launched Hago in 2018 and reports it in its "all other" business segment.

Is Hago banned in India?

Yes. India's IT ministry blocked Hago, listed as "Hago Play With New Friends", on 29 June 2020 together with TikTok, Bigo Live, Likee and 55 other apps, citing data security and national sovereignty. JOYY's 2025 annual report still mentions the Indian block.

How does Hago make money?

Mainly from virtual tips in live streams, according to JOYY. Users buy diamonds, from $0.99 to $99.99 a pack on the US App Store, and spend them on gifts for streamers and items such as "Hago Knight". Set a spending limit with Apple or Google before a child plays.

Sources

  1. 1.Hago- Party, Chat & Games, App Store listing and App Privacy label (opens in a new tab) · Apple App Store, 2026
  2. 2.Hago- Party, Chat & Games, Google Play listing (opens in a new tab) · Google Play, 2026
  3. 3.Hago data safety section (opens in a new tab) · Google Play, 2026
  4. 4.Hago Privacy Policy (last updated 20 May 2025) (opens in a new tab) · HAGO Singapore Pte. Ltd., 2025
  5. 5.JOYY annual report on Form 20-F for 2025 (opens in a new tab) · JOYY Inc. via SEC EDGAR, 2026
  6. 6.Government Bans 59 mobile apps which are prejudicial to sovereignty and integrity of India (opens in a new tab) · Press Information Bureau, Government of India, 2020
  7. 7.Indian govt bans 59 Chinese apps including TikTok, Shein and Club Factory (full list) (opens in a new tab) · The News Minute, 2020
  8. 8.Dimanfaatkan untuk Kejahatan Seksual, Hago Tingkatkan Keamanan di Chating Room (opens in a new tab) · Bisnis.com (archived copy), 2019
Spot a mistake?