Jackpot Go

Is Jackpot Go safe?

Jackpot Go is one of the weaker sweepstakes casinos we have looked at. It is run by a small UK company set up in 2023, it lets people join at 18, its App Store text sells it as "real money" gambling, and two state regulators have told it to stop. Every safety tool needs an email to support. We score Jackpot Go 35/100, below Pulsz at 38 and High 5 Casino at 40.

The app is popular for its size: about 118,000 ratings in the US since its release in April 2025, with coin packs on sale from $5 to $300. Apple rates it 18+ for frequent simulated gambling and lists "Gambling" among its content.

Real money or free games?

Jackpot Go tells two stories. The App Store description promises a "thrilling real money casino jackpot", "high-stakes real-money tournaments" and "fast withdrawals", and calls it "a trusted real money slots and casino destination". Its website and terms say the games are free and that no purchase is needed, using the sweepstakes model. You buy Gold Coins, receive Sweeps Coins as a bonus or by free entry, and can redeem Sweeps Coins for cash prizes once you hold at least 100 and pass identity checks. Sweeps Coins expire 90 days after your last log-in.

The game library goes beyond slots: table games, fish shooting games, crash, dice and plinko. Eligibility starts at 18, or the local age of majority. Most of the sweepstakes casinos we have scored, including McLuck and Stake.us, require 21.

Which states have acted against Jackpot Go?

On 4 February 2026 the Illinois Gaming Board sent Jackpot Go a letter saying it had reason to believe the app ran an illegal online casino, and demanding that it block Illinois residents or stop offering prizes. The letter was a template, and its date of observation reads "January 0, 1900", with the game types left blank. It went to the Westcliff-on-Sea address that Hiwingo uses and to support addresses at jackpotgo.club and relaxingmoonlight.com. Illinois is now on Jackpot Go's excluded list.

On 27 August 2026 Maryland's gaming regulator told Jackpot Go to cease all unauthorised online gaming at once, saying its online casino games, poker and sweepstakes had "the elements of gaming: consideration, chance and prize". It asked for a reply within 10 days and a wind-down plan. The terms updated on 22 October 2026 still do not list Maryland among the 19 excluded states. Under our rules, two state orders and no fine put the regulatory record at 46.

Who runs Jackpot Go?

The terms and privacy policy name Hiwingo Limited as operator and data controller. Companies House lists it as a private company incorporated on 29 June 2023 with its office in Westcliff-on-Sea, Essex; the privacy policy gives a different address near Chelmsford. The app is sold on the App Store by a second company, Wise Wishes Studio Limited, and support mail goes to a third domain, relaxingmoonlight.com. That makes it harder than usual to know whom to hold responsible.

What data does Jackpot Go collect?

The App Store label says your location may be used to track you and links location and contact details to you, while user content, identifiers and usage data are collected without your name. The privacy policy, version 12.2 of October 2026, is much broader. It covers identity checks with "a face print, selfie, or government ID", card and bank details, and says the company "may collect/record any user videos, photographs and/or audio chats". It uses Google Analytics, lets advertising partners place cookies and pixels, does not respond to Do Not Track, and may store data outside your country. Records may be kept for at least five years for anti-money-launderingAnti-money launderingThe rules and checks that stop criminals from moving illegal money through banks, payment firms and crypto exchanges.More in the glossary rules.

The terms go further. They say any claim you may have over tracking tools "including but not limited to use of a Meta Pixel" is "fully waived, released and compromised". We score privacy on the policy and terms, not the label.

Harm tools

On paper the tools are complete: purchase limits, limits on Sweeps Coins played, a daily time limit, breaks of 3 to 30 days and self-exclusion for at least six months. In practice you must email support and wait for a link, and the responsible play page warns that limits take "a reasonable working period" to apply. Increases wait three days. A session reminder appears every hour once you have played for two hours.

How to protect yourself

1. Do not take the App Store wording at face value; read the sweeps rules before buying coins.
2. If you live in Maryland, know that the state's regulator has called these games illegal there.
3. Email support for a purchase limit before your first purchase, and check that it has taken effect.
4. Choose "Ask App Not to Track" and turn off location access on iPhone.
5. Redeem prizes you want to keep before 90 days pass without a log-in.
6. Send the arbitration opt-out within 30 days if you want to keep the right to sue.

How we scored it

Privacy (30) and scams and harmful content (30) are the weakest factors: face and ID data, recorded chats and a tracking waiver, plus cash-prize casino play from 18 sold as "real money". Transparency and control (35) reflects tools that all need an email. Regulatory record (46) is the strongest, because only two states have acted so far.