Skip to content
SafetyScorer

Is NGL safe?

NGL

NGL, the anonymous questions app, settled FTC and Los Angeles charges in 2024 over fake messages, a misleading paid "reveal" and false claims that AI stopped bullying, and is now banned for under-18s. Its privacy policy allows identity matching, ad offers and data-for-rewards sharing.

High confidence#43 of 47 in Social media
Updated
Spot a mistake?

#43of 47 in Social media

High confidence
Agree with our score?
Owner
NGL Labs LLC, part of Mode Mobile since December 2025
FTC and LA DA settlement
$5 million (July 2024); ban on users under 18
Age rating
18+ (App Store), with an in-app age gate
App Store label
Purchases, location and user content used to track you
Google Play label
Says no data is shared with third parties
Paid hints
NGL Pro shows a sender's approximate location, device and carrier
Moderation
Automated filtering by Hive Moderation
Refunds
FTC claims for NGL Pro charges closed 6 April 2026

How the score breaks down

The overall score is the weighted average of these factors. Scoring rules

  • Privacy30% of score

    25 out of 100, Poor

    Apple's label lists purchases, location and user content used to track you. The October 2026 policy adds an identity-matching pixel with device fingerprinting on parts of its website, Rokt ad offers and Mode's data-for-rewards programs. Google Play's label says nothing is shared, which understates the policy.

  • Security30% of score

    48 out of 100, Weak

    Google Play says data is encrypted in transit. Messages are not End-to-end encryptionEncryption in which only the sender and the recipient can read a message. The company running the service cannot see its content.More in the glossary, and the policy offers only "reasonable" safeguards with no guarantee. We found no reported breach, but the app's anonymity is limited by design, since paying users get hints about who sent a message.

  • Transparency and control15% of score

    40 out of 100, Weak

    You can request deletion and opt out of data sale and sharing. But the store labels contradict each other and the policy, message senders do not need an account to be profiled, and the FTC said NGL had ignored parents' deletion requests before 2024.

  • Scams and harmful content15% of score

    30 out of 100, Poor

    The FTC and LA DA said NGL marketed to high school students, sent fake messages to push sales and falsely claimed AI filtered out bullying while users reported threats and harassment. The 2024 order bans under-18s, but the age gate relies on the birth date users enter.

  • Regulatory record10% of score

    55 out of 100, Fair

    In July 2024 NGL and its founders agreed to pay $5 million ($4.5 million in refunds, $500,000 civil penalty) to settle FTC and Los Angeles DA charges under the FTC Act, COPPA and ROSCA, with a ban on users under 18. One mid-size fine plus a strict order puts it at the bottom of its band.

Is NGL safe?

No, not for teenagers, and it is a weak choice for adults too. NGL lets you post a link on your Instagram or Snapchat story and collect anonymous messages from anyone who taps it. In July 2024 the US Federal Trade Commission and the Los Angeles District Attorney settled charges that NGL sent fake messages to sell a paid "reveal" that did not reveal anyone, claimed AI stopped bullying when users were reporting threats, and marketed the app to high school students. NGL paid $5 million and was banned from serving anyone under 18. We score it 38/100, one of the lowest scores among social apps.

What the FTC found

The complaint, filed with a stipulated order in federal court in California and approved 5-0 by the Commission, described a business built on teenage curiosity. According to the agencies:

  • Fake messages. From 2022, NGL sent computer-generated messages that looked like they came from real people, such as "are you straight?", to keep users engaged and push them to pay.
  • A reveal that was not one. NGL Pro, at $9.99 a week, was sold as a way to see who sent each message. Subscribers got hints, such as the sender's general location and phone type, not names. Executives reportedly called complaining users "suckers".
  • False safety claims. NGL said its AI moderation filtered out cyberbullying, while users reported bullying and threats, and one described a friend's suicide attempt linked to the app.
  • Targeting teens. Executives reportedly told staff to market the app to high school students, including through popular students on Instagram.
  • Children's data and billing. The agencies said NGL collected data from children under 13 without parental consent, ignored parents' deletion requests and signed users up to recurring weekly charges without clear consent.

The order bans NGL and its founders from offering the app to under-18s, requires a neutral age gate for new and existing users, forbids misrepresenting who sent a message or what AI moderation can do, and requires clear consent and simple cancellation for subscriptions. Of the $5 million, $4.5 million went to refunds, which the FTC opened for claims in January 2026, and $500,000 was a civil penalty paid to the Los Angeles DA.

Anonymity cuts both ways

NGL's privacy policy says it does not store the name or social media handle of a message sender. It also says NGL may show paying subscribers "properties" of senders taken from their IP address and browser: what they sent, approximate location such as city and state, device type, version and mobile carrier. Senders do not need an account; they type their message on NGL's website.

For the person receiving messages, those hints are rarely enough to identify anyone with confidence, which was the FTC's point about Pro. For the sender, they can be enough to be guessed by a small group of classmates. Neither side gets the protection the word "anonymous" suggests.

What NGL does with your data now

The current policy, updated in October 2026 after Mode Mobile bought NGL, describes far more data use than the app's simple design suggests:

  • On certain pages of its website, NGL runs Smart Recognition, an identity-matching service that uses a pixel and device fingerprinting to find a visitor's email address, ZIP code and demographics, then passes them to NGL for marketing.
  • NGL shows offers and ads from Rokt's advertiser network and shares data such as approximate location and transaction details with Rokt to choose them.
  • Users who opt in to Mode's rewards programs can share app usage, browsing or location data with Mode and its partners for points or cash.

NGL says it does not sell the data of people it knows to be under 16. Apple's label lists purchases, location and user content as data used to track you. Google Play's label says the app shares no data with third parties, which does not match the policy. Where the two disagree, we score on the broader one.

Who should be careful

Parents first. The age gate only checks the birth date a user types in, and a link shared on a teen's story invites messages from anyone who sees it, of any age, with no account needed. If your child uses NGL:

  1. Talk about what anonymous messages tend to bring: guesses about crushes, comments on looks, and sometimes cruelty that would never be said with a name attached.
  2. Do not pay for hints. The FTC found that the paid reveal did not reveal senders, and a subscription renews automatically.
  3. Delete the link from social media stories and request account deletion if the messages turn hurtful.
  4. Keep screenshots of threats and report them to the school or police; deleting the app first removes the evidence.

For adults, NGL is a game with a data cost: the people who answer your link are profiled too. A question sticker on an Instagram story or a group chat on Snapchat gets you replies with names attached, and without a second company collecting data on everyone who taps.

How we scored it

Privacy (25) is the weakest factor, because of identity matching, ad offers and data-for-rewards sharing that the Google Play label does not mention. Scams and harmful content (30) reflects the FTC's findings on fake messages, bullying and marketing to teens. Regulatory record (55) sits at the bottom of the band for one mid-size fine, because the settlement came with a ban on minors and covered children's privacy law. For a closed photo app that suits teens better, see Locket.

Questions people ask

Is NGL really anonymous?

Not fully. NGL says it does not store a sender's name or social media handle, but its privacy policy lets it show NGL Pro subscribers properties of the sender taken from their IP address and browser, such as approximate city and state, device type and mobile carrier. In a small friend group, that can be enough to guess who wrote a message.

Can kids use NGL?

Not legally under its 2024 settlement. The FTC and Los Angeles order bans NGL from offering the app to anyone under 18 and requires a neutral age gate that blocks users who say they are under 18. The gate depends on the birth date users enter, and anyone can still send a message through a shared link.

Were NGL messages fake?

Some were. The FTC and Los Angeles DA said that from 2022 NGL sent computer-generated messages made to look as if they came from real people, such as "are you straight?", to get users to pay for NGL Pro. NGL settled the case in July 2024 and paid $5 million.

Can I get a refund from NGL?

The FTC ran a claims process for people charged for NGL Pro without authorisation between January 2022 and July 2024, funded with $4.5 million from the settlement. The claims period closed on 6 April 2026.

Who owns NGL now?

Mode Mobile, the US maker of the EarnPhone, which pays users small rewards for activities such as viewing ads, bought NGL in December 2025. The founders, Raj Vir and João Figueiredo, stepped away. NGL's privacy policy now covers Mode's optional data-sharing and rewards programs.

Sources

  1. 1.FTC Order Will Ban NGL Labs and its Founders from Offering Anonymous Messaging Apps to Kids Under 18 (opens in a new tab) · US Federal Trade Commission, 2024
  2. 2.FTC Announces Refund Claims Process for NGL Users Affected by Deceptive Tactics and Unauthorized Charges (opens in a new tab) · US Federal Trade Commission, 2026
  3. 3.NGL Privacy Policy (last updated 15 October 2026) (opens in a new tab) · NGL Labs LLC, 2026
  4. 4.NGL App Store listing and App Privacy label (opens in a new tab) · Apple App Store, 2026
  5. 5.NGL Google Play data safety section (opens in a new tab) · Google Play, 2026
  6. 6.Anonymous messaging app NGL is acquired by EarnPhone maker Mode Mobile (opens in a new tab) · Techloy, 2025
Spot a mistake?